Terms Pre October 2023
Effective up to and including 19th October 2023
These terms and conditions constitute the foundational elements of any contractual arrangement, whether verbal or written, between Codesauce Limited (“The Company”) and you (“The Customer”). Any deviations from these terms must be agreed upon in a formal written contract.
These terms apply to all contracts, services and products that commenced prior to 20th October 2023. For contracts, services and products that commenced as of 20th October 2023 see here.
- Hourly Rate
The Company operates a standard hourly rate of £75.00 GBP.
- Contract Period
Contracts will commence on the date of acceptance by The Customer and continue for a minimum term of 12 months. Thereafter, contracts will automatically renew on a rolling basis until written notice is provided by The Customer, in accordance with the notice period.
- Contract and Billing Period
Billing periods are standardised to run from the 15th to the 14th of each subsequent month.
The Customer shall furnish The Company with all requisite information, permissions, and access to facilitate the timely and efficient execution of services.
- Upfront Payment
Three (3) months upfront payment will be required for all ongoing services and products. Any services and products provided on an ad-hoc, one-off, or annual basis payment will be required upfront in full.
Rates will be agreed upon on a per-contract basis. All agreed fees are due either upon receipt of the invoice or on the 15th of each month. If no specific rate has been agreed upon, the standard hourly rate will apply.
- Payment Methods
Payment shall be conducted via BACs bank transfer, Standing Order, or any other mutually agreed method. The Customer will supply all necessary details to facilitate payment and will furnish proof thereof.
- Contact Time
Contact time is not included as standard in service contracts. All communication between The Customer and The Company will be charged at the standard hourly rate.
- Out-of-Scope Services
Services that fall outside the boundaries of any agreed verbal or written contract will not be provided.
- Excluded Services
The Company explicitly does not offer backlink services, monitoring services, or reporting services. Additionally, The Company does not provide consultations or services concerning data protection, security, or legal matters.
- Notice from The Customer
Written notice shall be submitted from The Customer to The Company via email to [email protected]. Acknowledgment of receipt by The Company is required for the notice to be considered valid. The standard notice period is three (3) months following the initial contract term. If no initial contract term exists, the notice period applies after a twelve (12) month duration.
- Notice from The Company
Written notice shall be submitted from The Company to The Customer via email to The Customer’s email address kept on file. The standard notice period is three (3) months within the initial contract term. If no initial contract term exists, or is outside of the initial contract term, the notice period is one (1) month.
- Late Payment Penalties
In the event that The Customer fails to make any payment by the payment due date, a late fee of 5% of the overdue amount will be added to the total outstanding invoice amount. Additionally, interest will accrue on the overdue amount at an annual rate of 3% above the Bank of England base rate, calculated on a daily basis from the due date until the date the payment is received in full. The Company reserves the right to suspend services until all overdue amounts, including late fees and interest, are paid in full.
Cancellation of services will incur fees at the standard hourly rate, charged for the work required to process the cancellation. The Company reserves the right to deny third-party access during the cancellation process.
Except for liability arising from gross negligence or wilful misconduct, The Company’s total liability to The Customer shall not exceed the amount equivalent to one month’s fees, or 1/12th of all billable labour rates paid annually (excluding any costs of providing services), whichever is lower. The Company shall not be liable for indirect, consequential, or special damages, including but not limited to, loss of profits or business revenue.
Failure to settle invoices within three (3) months will result in suspension of The Company’s services provided to The Customer.
- Dispute Resolution
Any dispute arising out of or related to this agreement shall first be attempted to be resolved through amicable negotiation. Failing that, the parties agree to resolve the dispute through arbitration in England and Wales.
- Force Majeure
Neither party shall be held liable for failure to perform its obligations under this agreement if such failure is due to events beyond its reasonable control, including but not limited to natural disasters, strikes, or pandemics.
- Data Protection
- Warranties and Representations
Services are provided “as is,” without any warranties of any kind, either express or implied, including but not limited to warranties of quality, fitness for a particular purpose, or non-infringement.
Both parties agree to maintain the confidentiality of all information obtained during the execution of this agreement.
The Customer agrees to indemnify and hold harmless The Company from any claims, damages, or losses resulting from The Customer’s violation of this agreement or applicable law.
If any provision of this agreement is found to be unenforceable, it will be amended to the minimum extent necessary to make it enforceable and the remainder of the provisions will remain in full force and effect.
The failure by either party to enforce any provision of this agreement will not constitute a waiver of future enforcement of that or any other provision.
- Right to Refuse Service
The Company reserves the right to refuse service to The Customer for reasons including but not limited to non-compliance with these terms and conditions, failure to make timely payments, or other actions deemed by The Company to be disruptive, abusive, or in violation of applicable laws or regulations. The Company shall provide written notice to The Customer outlining the reasons for the refusal of service. The Company is under no obligation to provide services during the period of refusal, and The Customer shall not be entitled to any form of compensation or refund during this period.
- Legal Jurisdiction
This agreement shall be governed by and construed in accordance with the laws of England and Wales.